Introduction to the AI Team

How the team works

Harp runs your outbound sales end-to-end with a team of specialized AI agents. One AI, Maestro, orchestrates everything. You describe your ideal customer, approve outreach, and show up to meetings. The agents do the work. The result: you spend time on meetings and strategy, not on manual prospecting or follow-ups.

The flow is simple: Find → Qualify → Reach → Book. The Prospector finds leads that match your ideal customer. The Qualifier scores them so you only see the best fits. The Reacher drafts personalized emails. The Deal Manager tracks your pipeline and coordinates the Booker for demos. The Notetaker joins your meetings and captures notes. Maestro coordinates it all and answers your questions.

Everything is connected. When you add a battle card or teach the team your tone, every agent uses it.

Agents at a glance

• Maestro - Your main contact. Researches companies, answers questions, shows your pipeline. One keystroke away.
• Prospector - Finds leads matching your ideal customer. Runs automatically so you wake up to new prospects.
• Qualifier - Scores every lead so you only see the ones worth your time. Looks at budget, authority, need, and timing.
• Reacher - Drafts emails that sound like you. You approve before anything sends.
• Deal Manager - Tracks your pipeline and keeps things moving. Coordinates emails and meetings.
• Booker - Schedules demos and meetings. Works with your calendar. You approve before anything goes on the books.
• Notetaker - Joins your calls, records, and creates notes with action items and next steps.

Teaching your team

Every agent learns from you. You can add learnings, guidance like "C-level contacts convert better" or "Use professional but warm tone", and agents use them when they work. Just tell Maestro or update the agent settings. The more context you provide, the better your team performs.

Some agents have settings you can tweak: how strict the Qualifier is, whether emails need your approval before sending, whether meetings default to Google Meet or Zoom. Ask Maestro, "lower the qualification bar" or "use Zoom for meetings", and it'll update them.

Operating the team

You manage, not configure. Agents learn from your approvals and feedback. When you approve an email, the Reacher remembers what worked. When you reject a lead, the Qualifier adjusts. The more you use Harp, the better the team gets at matching your style.

Start by approving every email before it sends. As trust builds, you can let the team send initial and follow-up emails on their own. Replies always need your approval, so your reputation stays protected. Over time, you shift from hands-on to monitoring and autopilot.